Privacy Statement

Alternate Memories is committed to protecting and respecting your privacy. This Privacy Statement sets out our privacy policy and explains what we do with the personal information that we collect from our users. Please read the following to understand our views and practices regarding personal information, and how they pertain to you as you use our various features and services. This statement discloses the current privacy practices for our Web sites. If we make any substantive changes to this policy, we'll announce it on our sites. If you have any questions or concerns regarding this statement, you should contact Alternate Memories's site coordinator.

What information does Alternate Memories gather?

There are times when Alternate Memories may need to gather specific information from you such as your name and address, among other personal information. Information that is essential for Alternate Memories to provide the services and/or products that are requested by you is generally designated as "Required". Additional information that would allow Alternate Memories flexibility in providing its services or products, and may be used for internal statistical studies or market research, is generally indicated as "Optional". For example, a credit card number is required when ordering a product, whereas a fax number may not be essential, but would provide another means of communication between you and Alternate Memories.

The choice of how much personally identifiable information you disclose to Alternate Memories is completely at your discretion. It is never mandatory for you to answer any question, although it may limit the services and products that Alternate Memories is able to offer.

How does Alternate Memories use personal information?

When you submit personal information to Alternate Memories, you understand that you are agreeing to allow Alternate Memories, its subsidiaries, and its affiliates, access to, storage of, and use of, the data in any of the countries where Alternate Memories, its subsidiaries, and its affiliates, do business. Alternate Memories may use the personal information you submit for any purposes related to Alternate Memories's business, including, but not limited to, generating statistical studies, conducting market research, improving its products and services, sending you surveys, and notifying you of product upgrades and updates, new products, special offers, seminars and conventions and any other changes within Alternate Memories may affect you.

Does Alternate Memories share the information that it gathers with third parties?

Alternate Memories only shares the information with other Alternate Memories agents. Should you decide you would not like your information shared, please use the contact information below to request that Alternate Memories deactivate you from its lists. Please note, however, that certain customer records must be maintained by their respective resellers and by Alternate Memories for accountability reasons. If you continue to receive materials from third parties after informing Alternate Memories to deactivate your name, please notify the particular third parties regarding deactivation of your personal information.

What is Alternate Memories's commitment to data security?

Alternate Memories recognizes your concern for security, and will use reasonable efforts to establish secure connections with you and to limit access to databases containing personal information to authorized personnel only.